First few Article Sentences
Despite the strong push for physician practices to go paperless through the adoption of EMR and EHR, many are still drowning in paper. In the back office, practices are inundated with patient and insurance company payments, EOB's and other mail.
With accounts receivable balances growing due to higher insurance company cost shifting and tepid economic conditions, itís important that office staff reference EOB forms and other records quickly and accurately. Searching through paper records is inefficient and ultimately slows down efforts to successfully collect balances from patients.